• building

    NPF Microfinance Bank Plc. Head Office

  • Support

    Supporting small businesses 

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    Customers Using ATM 

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    Customer Friendly Bank, we work to keep our customers satisfied

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    NPF Customer Service

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NPF Microfinance Bank Plc is engaged in the business of microfinance banking and has emerged as one of the leading microfinance banking institutions in this sub sector. It is a professionally managed and conservative bank, providing a wide range of banking products and services to consumers at its various locations. Some of the services provided include Retail Banking, Loans and Advances, Money Market Activities and Financial Advisory services (to members of its community and the larger society).

The Bank, in working to realize the vision for its establishment, has developed special products which include Police After Service Account (PASA) , Police Focal Account (POFA) and IGP Premium Bond and our customers are already beginning to bear positive testimonies to our reputation and turnaround time service delivery. The Bank will naturally reciprocate by serving them with greater passion, energy and enthusiasm. We have also created a professional environment where individuals are encouraged to display their creativity, which would translate into greater wealth creation for our clients.

Customers asset remain our enthusiastic emphasis. Our success or performance hinges on satisfying them better than our competitors do and helping them unlock the real value of their businesses. The challenge is always to be better and serve the customer than anyone.

Our main service point is to create a product focus that will give our financial institution competitive advantage in service delivery to customers. The Bank’s leadership assets are manifested in the ability of our Managers to combine strands of knowledge to create fast action value for the customers. They combine vision with precision, using creativity, skills and ideas to expand their business reach into the lives of the customers by helping them fulfill their needs with incredible speed.

At NPF Microfinance Bank Plc, that our managerial activities and decisions engender moral outcomes is a portrait of the leadership that leads to the fulfillment of the customers’ best interest. We also develop business models that actively bring standard moral norms rooted in sound decision making that is mutually beneficial to the customers.

At NPF Microfinance Bank Plc, the concern is the ultimate satisfaction for all customers in order to be the best among the entire Microfinance Banks with highest network technology.